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At paradox interactive, we take a special pride in providing unparalleled support for our games, whether it is through patches or through product support, often adding new content or support for games years after their release. For this reason, there are two excellent places to turn when you run into a problem.
While paradox cannot guarantee patch dates or even patches for specific issues, we are always working to improve our games and to provide you with an excellent gameplay experience. So, to have the best gaming experience, keep your game up to date by downloading, installing, and using the most recent patch. Some digital distributors will install the patches for you. Others will not. If they don’t, the launch dialogue will have a link to download the latest patch and, if you have an active Internet connection, it will even tell you what the most recent patch is.
The paradox forums are another excellent place to turn to for both patches and support. Make sure you register your game so that you can get the best possible support. At Paradox, we respect our customers by not forcing them to deal with cumbersome or intrusive copy protection software. In exchange, all we ask is that, to access the Tech Support, Multiplayer, and Mods forums for our games, you prove that you bought them by simply typing in your serial number. You can always ask your questions in the Main forum, even without registration, but if they are of a troubleshooting nature, then your question will be moved to the Tech Support forum. Once there, you can provide a detailed report of your issue, and you can expect speedy help from Paradox or other members, who are always happy to help others. Paradox’s forums are a public location and are visible to people of all ages, races, social, and ethnic groups. For that reason, we ask you to please read the forum rules carefully and follow them so that we can all engage in respectful discussions about these games.
